What is fraud? How do I report it?

There are two types of fraud, account fraud and plastic fraud.

For account fraud, call our Member Experience Center at 518.654.9028.

For plastic fraud (credit card or debit card), call Card Services at 518.654.9028, select option 5.

If you suspect fraud has happened to you, or your HRCCU credit or debit card, please dispute the claim through this form here.