There may be an scenario where no fee will be charged.
For example, if true fraud has taken place on a member's debit card, we will not charge for the issue of a new card.
Here is a description of just some of the instances where it is not considered to be fraudulent activity.
To find a list of our standard fees, you can view them here.
Need further assistance? You can also call us at 518-654-9028 for support during normal business hours.